Refund policy

7-Day Return Policy

UltraPrint offers a 7-day return policy for eligible items. You must request a return within 7 days of receiving your order.

Return eligibility

The item must be unused, in the same condition in which it was received, and in its original packaging. Proof of purchase is required.

Non-returnable items

Personalized, custom-made, and sale items cannot be returned unless they arrive damaged, defective, or incorrect.

Damaged, defective, or incorrect orders

Please contact us within 48 hours of delivery with your order number and clear photos of the item and packaging so we can evaluate the issue and make it right.

How to request a return

Email contact@ultraprint.in or call/WhatsApp +91 94059 59392. Do not send an item back without approval. If your return is accepted, we will provide the return instructions and address.

Refunds

Approved refunds are issued to the original payment method after the returned item is received and inspected. Your bank or payment provider may take additional time to process the refund.